Business communications needs are typically delivered using their PABX telephone system, email and mobile phones. These systems have operated independently, with little or no integration between them. Now people communicate with many devices and it is not uncommon for an individual to have more than one computer, a PDA, mobile phone and a desk phone at several locations.
Unified Communications enables the individual to communicate through their device of choice, bringing email, fax and telephony together no matter what device they are using nor where they are in the world. Unified Communications from Cisco helps people network, removing technological and geographical boundaries to create the human network.
Unit E2, 18 Knowl Piece,
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